Tell us the card. We will tell you whether it exists in a PSA 10, what it would cost, and how long it would take — or that it cannot be done.
Most of our catalogue is built from requests. If you are looking for a specific card and it is not in the shop, ask us. There is no charge for asking and no obligation afterwards.
What to send us
Six lines is plenty. The more of these you can give us, the faster and more accurate our answer will be:
- Card name and character — for example, “Charizard, Base Set”.
- Set or series, and the year if you know it.
- Card number — the small number printed on the card itself.
- Language version — Chinese, Chinese Exclusive, Japanese, or English. This changes the price more than any other single line, so please be specific.
- Grade — we deal in PSA 10 only. If you want a different grade, tell us and we will say so plainly rather than quietly substituting one.
- Anything else that matters — a particular artwork, a first edition, a slab you have seen elsewhere.
Start a request email with the details filled in — or write to [email protected] yourself. Either way, that is the whole process.
Prefer a form? There is a message box on Contact Us. Email is faster, because we can reply straight into the thread.
What happens next
- We reply within 1 business day. Monday to Friday, 9:00 AM – 6:00 PM. If your request arrives on a Friday evening, the answer comes on Monday.
- We tell you one of three things: we can source it and here is the price; it exists but no one is currently selling one; or it does not exist in a PSA 10 at all. The third answer is a real answer, and we will give it to you rather than a substitute grade.
- We quote a straight price. Not a range, not a starting bid, not a “make an offer”. One number, and whether it is a card we hold or one we would have to source.
- You decide. If it is a card we must source, you can order it through Pre-Order a Card and we dispatch within 30 days of order confirmation — usually 7–14 days. If you say no, nothing happens. We do not follow up twice.
What we can usually find, and what we usually cannot
Being specific here saves everyone a week.
| Situation | Realistic answer |
|---|---|
| A modern card, widely graded, in Chinese or Japanese | Usually findable. This is where most of our stock comes from. |
| A Chinese Exclusive, any era | Findable, but the pool is small and priced accordingly. Expect a longer search and a higher number. |
| A popular English-language card | Findable, but you are competing with the largest buyer pool in the hobby. Prices reflect that. |
| A vintage card in a PSA 10 | Often not findable. On many vintage cards a 10 is a population of a handful, and owners are not selling. |
| A specific artwork, first edition, or sealed product | Sometimes. Tell us exactly what you mean and we will tell you honestly whether we can help. |
| A card in a grade other than PSA 10 | We will point you elsewhere rather than sell you something we do not stand behind. |
How we price a request
There is no bidding and no auction on this site. When we quote a request, it is a price you can take or leave, and it does not move while you decide.
Two things are worth knowing about how that number is reached. Graded cards are individually priced rather than priced by category, so two requests for the same character can come back with very different numbers — condition, population and language version all move it. And a price is only good for the card we actually found: if the only copy on the market is a stronger or weaker example than you described, the number changes with the card, and we will say why.
Frequently asked questions
Does it cost anything to ask?
No. Asking is free and there is no obligation. If we cannot help, we will say so and you will have lost nothing but the email.
How long does a sourced card take?
We dispatch within 30 days of order confirmation, and most sourced orders go out in 7–14 days. The 30-day figure is our maximum commitment, not our usual timeline — the full terms are in Pre-Order & Sourcing Terms.
Can I cancel a request after I order?
Yes. You can cancel a pre-order for a full refund at any time before dispatch, for any reason, and you do not need to give a reason. Refunds go back to your original payment method within 1 business day.
What if you never find the card?
You get a full refund automatically. You do not need to request it and you do not need to chase us.
Can you get a card graded for me?
No. We buy cards that are already graded and already verifiable. We do not submit raw cards on anyone’s behalf, because we cannot promise what grade would come back.
Do you buy cards as well as sell them?
Sometimes, for the right PSA 10. Email us with the certification number and we will tell you whether we are buying that card at the moment.
Related reading
- Pre-order a card we do not have in stock
- Grading guide: how to read a PSA, BGS or CGC card
- Why we only sell PSA 10
- After-Sales Policy
While you wait
- All PSA 10 graded cards
- Graded Card Protection — sleeves and cases for slabs
- Binders & Albums
- How to store a slab properly
Last updated: September 17, 2026